Our engagement approach takes into consideration the dependency, immediacy, responsibility, vulnerability and influence while identifying our key stakeholder groups.
Key Stakeholders | Why are they important | How we engage | Stakeholder Expectations |
---|---|---|---|
Investors | Shareholders and investors influence our strategy and drive our growth |
|
|
Employees | Customer satisfaction is essential to business continuity and growth |
|
|
Customers | Customer satisfaction is essential to business continuity and growth |
|
|
Local communities | Engaging with communities helps us understand the means to uplift their socio- economic status |
|
|
Regulatory bodies | Engaging with regulatory bodies keeps us updated on the changing regulatory landscape |
|
|
Dealers | Enable business growth by ensuring access and availability of products to customers and providing timely delivery to them |
|
|
Vendors | Vendors provide opportunities to collaborate, share knowledge, and drive innovation |
|
|
Materiality assessment is a process that enables us to create long term value for business and society by identifying and prioritizing the most relevant topics, while devising action plans, and setting targets to address key concerns. We engage in a continuous process of evaluating material topics that are an integral part of our inclusive business strategy. This process involves identifying the common issues across the business, consulting with internal and external stakeholders and prioritizing the material topics.
Identification
We identified an initial list of material topics through learning from our industry peers, referring to the sector specific material topics recommended by the key global and national ESG standards and frameworks.
Stakeholder Consultations
We invited our key internal and external stakeholders to participate in a structured consultation process and recorded their response on impact and influence of each material topic.
Prioritization
Stakeholder responses are reviewed and validated by senior management and topics were prioritized considering company’s business strategy and sustainability objectives.
Care For Environment
- Climate Stewardship
- Water Management
- Waste management and
Circular economy - Responsible Mining
- Air Quality
- Biodiversity Management
Innovative Design
- Sustainable product design and innovation
- Process innovation
Care for People
- Occupational health and safety
- Diversity and inclusion
- Human Rights
- Talent management
Inclusive Growth
- Community engagement
- Customer centricity
- Supplier sustainability
Ethical Business
- Corporate Governance
- Regulatory compliance